Privacy Policy
Last updated: 25 April 2026
Introduction
Firdeus Security respects your privacy. This policy explains what personal information we collect when you use our website firdeussecurity.com, how we use it, and the rights you have over your data. By using this website you accept the practices described below.
Information We Collect
We only collect the personal information you provide voluntarily through our contact form: your name, email address, phone number, company or organization, the service you are interested in, and the contents of your message. We do not collect any other personal information through this website.
How We Use Your Information
We use the information you submit solely to respond to your inquiry, follow up on the service you requested, and provide quotes or further details about our security solutions. We do not use your data for marketing, profiling, or any purpose unrelated to your initial request.
Data Sharing
Contact form submissions are delivered through Mailjet, an EU-based email service provider that acts as a data processor on our behalf. Mailjet handles only the technical delivery of email and does not use your data for its own purposes. We do not sell, rent, or share your personal information with any other third parties.
Data Retention
We retain contact form data only as long as needed to address your inquiry and any related follow-up. Inquiries that do not lead to a business relationship are deleted within twelve months. Records related to active service contracts are retained as required by Albanian commercial and tax law.
Cookies
Our website uses essential cookies only - specifically a cookie that remembers your preferred language (Albanian or English) so you do not need to select it on each visit. We do not use analytics, advertising, or third-party tracking cookies.
Your Rights
Under Albanian Law No. 9887 'On the Protection of Personal Data' and applicable EU rules, you have the right to access the personal data we hold about you, correct inaccuracies, request deletion, object to processing, restrict processing, and request a copy of your data in a portable format. To exercise any of these rights, contact us using the details below.
Data Security
We protect your information using industry-standard measures, including encrypted HTTPS connections for all communication between your browser and our website. Access to the data we collect is limited to authorized personnel who need it to respond to your inquiry.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or in legal requirements. The most recent version is always posted on this page, and the 'Last updated' date is revised accordingly.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, contact us at info@firdeussecurity.com or through any of the phone numbers listed on our Contact page.